Destination Advocacy

The next level in customer service.

Outstanding customer service and engagement skills are no longer welcome but expected. Such skills generate community goodwill, increased funding reviews, and repeat business.

However, customer or client engagements can and should be beyond great customer service. An interaction should also create a virtual sales force by advocating for one’s organization or business and asking for positive referrals during the engagement with a client or customer.

Destination advocacy training provides interactive training in three areas:

How to develop real world customer service and engagement skills.

How to advocate for your business or organization during an engagement with clients, customers and colleagues.

How to request referrals and positive reviews during the engagement.

Destination Advocacy for Business

Destination Advocacy for Government

Destination Advocacy for Nonprofit

Destination Advocacy for Tourism

Ready to learn more? Contact us today.